Back to home
    Legal

    CraneView (Pty) Limited t/a CraneView — Website Terms and Conditions

    Last updated: July 2026

    1. Introduction

    These Website Terms and Conditions ("Website Terms") apply to Your use of the CraneView website located at www.craneview.africa (the "Website"). The Website is owned and operated by CraneView (Pty) Limited, trading as CraneView, a private company duly incorporated and registered in terms of the laws of the Republic of South Africa with Registration Number 2026/405159/07 ("CraneView", "We", "Us" or "Our").

    The Website provides public information about CraneView and the CraneView construction project management and site operations platform (the "Platform"). Your use of the Platform is governed by separate documents — the CraneView Terms of Service and the CraneView Privacy Policy — which You will be asked to review and accept at the time of registration. These Website Terms and Conditions do not govern Your use of the Platform.

    By accessing, browsing or otherwise using the Website, You confirm that You have read, understood, and agree to be bound by these Website Terms. If You do not agree to these Website Terms, please do not use the Website.

    2. Definitions

    In these Website Terms, unless the context requires otherwise:

    "Applicable Law" means any law, regulation, rule or other legally binding requirement applicable to CraneView, You or the Website in any relevant jurisdiction.

    "Business Day" means any day other than a Saturday, Sunday or official South African public holiday.

    "Personal Information" has the meaning given to it in the Protection of Personal Information Act 4 of 2013.

    "Platform" means the CraneView construction project management and site operations platform operated by CraneView and accessible through registration.

    "Privacy Policy" means the CraneView Privacy Policy, available on the Website and on the Platform.

    "Registrant" means a person who initiates registration to use the Platform through the Website.

    "Visitor" or "You" means any person who accesses or uses the Website, whether or not such person becomes a Registrant or a registered user of the Platform.

    3. About CraneView and the Platform

    CraneView operates a construction project management and site operations platform designed to manage setup, execution, communication, control and governance across construction projects. The Platform enables contractors and construction companies to manage multiple projects, supervisors, teams, subcontractors and client interactions through structured, auditable workflows, replacing fragmented communication tools such as messaging applications, spreadsheets, emails and paper-based processes.

    CraneView is a technology platform provider. CraneView does not perform, supervise or certify construction works; does not act as a contractor, subcontractor, principal agent, engineer, architect or quantity surveyor; and is not a party to any construction contract, subcontract or appointment concluded between users of the Platform. Detailed information about CraneView's role and the rules governing the Platform is set out in the CraneView Terms of Service.

    4. Disclaimer

    The Website, and all information, materials, descriptions and content made available through it, are provided on an "as is" and "as available" basis for general informational and marketing purposes only. To the fullest extent permitted by Applicable Law, We make no representation or warranty, express or implied, regarding:

    • (a) the accuracy, completeness, currency or reliability of any information or content on the Website;
    • (b) the uninterrupted, error-free or secure availability of the Website;
    • (c) the suitability of the Website or the Platform for any particular purpose; or
    • (d) any outcome that may result from reliance on information or content on the Website.

    Any decision to register for, or transact through, the Platform is a decision You make in reliance on Your own independent judgment and inquiries. Marketing content, illustrations and case studies displayed on the Website are illustrative only and do not constitute guarantees of Platform performance, project outcomes, cost savings, or commercial outcomes.

    5. Limitation of Liability

    To the fullest extent permitted by Applicable Law, CraneView, its directors, officers, employees, agents, contractors and suppliers shall not be liable to You for any direct, indirect, incidental, special, consequential, exemplary or punitive damages — including, without limitation, loss of profits, loss of business, loss of goodwill, loss of revenue, loss of anticipated savings or loss of data — arising directly or indirectly from Your use of, or inability to use, the Website.

    Nothing in these Website Terms excludes or limits any liability that may not lawfully be excluded or limited under Applicable Law, including liability for fraud or wilful misconduct.

    For the avoidance of doubt, the limitations of liability in these Website Terms relate solely to Your use of the Website. Liability arising from Your use of the Platform is governed by the CraneView Terms of Service.

    6. Indemnity

    You agree to indemnify and hold CraneView, its directors, officers, employees, agents, contractors and suppliers harmless from and against any third-party claims, proceedings, damages, actions, losses, liabilities or reasonable legal costs arising directly from:

    • (a) Your unauthorised use of, or unauthorised attempt to access, the Website, including any attempt to interfere with the security or integrity of the Website;
    • (b) Your infringement of any intellectual property right, including the intellectual property rights of CraneView or any third party, through Your use of the Website;
    • (c) Your submission of false, misleading, defamatory or unlawful content through any contact form, registration form, or other input mechanism on the Website; and
    • (d) Your breach of any of these Website Terms.

    7. Cookies, Analytics and Marketing Communications

    The Website uses cookies, web beacons and similar technologies to facilitate Your use of the Website, analyse Website traffic, and improve Our marketing. Detailed information about how We collect, use and protect Personal Information collected through the Website — including cookies and Your choices in relation to them — is set out in Our Privacy Policy.

    Where You provide Your contact details through the Website (for example through a contact form or a marketing signup), We may use those details to respond to Your enquiry and, where permitted by law and where You have not opted out, to send You marketing communications about CraneView and the Platform. You may opt out of marketing communications at any time using the unsubscribe link in the relevant communication or by contacting Us at info@craneview.africa.

    8. Third-Party Links

    The Website may contain links to third-party websites, content or resources that are not operated or controlled by CraneView. We provide those links for convenience only and do not endorse, monitor or control any third-party content. We are not responsible for the content, accuracy, availability or privacy practices of any third-party site. Your access to and use of any third-party site is at Your own risk and is subject to the terms and policies of that site.

    9. Registration on the Platform

    Where You elect to register for the Platform through the Website:

    • (a) You will be required to provide accurate and complete information about Yourself and, where applicable, the entity You represent;
    • (b) You will be required to review and expressly accept the CraneView Terms of Service and the CraneView Privacy Policy as part of the registration flow. Your acceptance of these Website Terms does not constitute acceptance of those Platform documents;

    10. Intellectual Property

    All intellectual property rights in and to the Website and its content — including the trademark "CraneView" (however represented), all associated logos and devices, and all software, text, graphics, images, icons, hyperlinks, designs, databases, layout and multimedia works ("Website Content") — are owned by, or licensed to, CraneView, and are protected by South African and international intellectual property laws.

    You may view and use the Website Content for Your personal, non-commercial information purposes only. You may not reproduce, modify, transmit, distribute, publish, sell, license, create derivative works from, or otherwise commercially exploit any Website Content without Our prior written consent.

    11. Unauthorised Use

    You undertake not to:

    • (a) use the Website in any manner that could compromise its security, integrity or availability;
    • (b) attempt to gain unauthorised access to any part of the Website, its servers, or any associated systems, databases or accounts;
    • (c) introduce any virus, worm, trojan horse, malware or other harmful code to the Website;
    • (d) use any automated means (including robots, scrapers or spiders) to access or extract content from the Website without Our prior written consent;
    • (e) impersonate any person or entity, or misrepresent Your affiliation with any person or entity, when using the Website; or
    • (f) use the Website for any unlawful, harmful or fraudulent purpose.

    CraneView reserves the right to take any action it considers reasonably necessary to prevent or respond to unauthorised use of the Website, including reporting the unauthorised use to competent authorities and instituting civil or criminal proceedings against the person responsible.

    12. Interruption of the Website

    You acknowledge and agree that the Website may be temporarily unavailable, slow or inoperable from time to time for reasons including (without limitation):

    • (a) scheduled maintenance, upgrades or repairs;
    • (b) interruption or failure of telecommunications or digital transmission links;
    • (c) attacks on, or congestion of, the network on which the Website operates; and
    • (d) any other event or condition beyond Our reasonable control.

    We shall not be liable to You for any cost, claim or damage arising directly or indirectly from any such interruption, slowness or inoperability of the Website.

    13. Complaints Relating to the Website

    Any complaint or query that You have in relation to the Website (including its content, availability or marketing communications) should be submitted to info@craneview.africa. CraneView shall use reasonable efforts to acknowledge Your complaint within 5 (five) Business Days of receipt and to provide a substantive response within a reasonable period thereafter. You may be asked to provide supporting documentation or evidence to enable CraneView to investigate Your complaint.

    For the avoidance of doubt, this clause applies only to complaints relating to the Website. Disputes relating to activity on the CraneView Platform (including disputes about tasks, RFIs, snags, site instructions, variations, project records or cost tracking) are governed by the dispute resolution mechanism set out in the CraneView Terms of Service.

    14. Privacy

    Information about how We collect, use, disclose and protect Personal Information processed in connection with the Website and the Platform is set out in Our Privacy Policy, which forms part of these Website Terms by reference. By using the Website, You acknowledge that You have read the Privacy Policy.

    15. Amendment

    We may amend these Website Terms from time to time. Amended Website Terms shall apply prospectively from the date they are posted on the Website. It is Your responsibility to review these Website Terms periodically. Your continued use of the Website after amended Website Terms have been posted constitutes Your acceptance of the amended Website Terms. If You do not agree with any amendment, You should discontinue Your use of the Website.

    16. General

    16.1 Scope of agreement. These Website Terms (together with the Privacy Policy in so far as it relates to Your use of the Website) constitute the entire agreement between You and CraneView in respect of Your use of the Website. These Website Terms do not govern Your use of the CraneView Platform, which is governed by the CraneView Terms of Service and the CraneView Privacy Policy.

    16.2 Governing law and jurisdiction. These Website Terms are governed by the laws of the Republic of South Africa. The South African courts shall have non-exclusive jurisdiction in respect of any dispute arising from or in connection with these Website Terms.

    16.3 Severability. If any provision of these Website Terms is found to be invalid, illegal or unenforceable in whole or in part, that provision shall be deemed deleted to the extent of the invalidity, illegality or unenforceability, and the remaining provisions shall remain in full force and effect.

    16.4 Waiver. No failure or delay by CraneView in exercising any right under these Website Terms shall operate as a waiver of that right, unless acknowledged in writing.

    16.5 Assignment. CraneView may assign or transfer its rights and obligations under these Website Terms in connection with a corporate transaction (including a merger, acquisition or restructuring) on written notice to You via the Website. You may not assign or transfer Your rights or obligations under these Website Terms without CraneView's prior written consent.

    16.6 Contact. Questions or queries about these Website Terms may be directed to CraneView at info@craneview.africa.